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Welcome to your new favorite healthy food store. We love to hear from you! Call 970-541-9672
Welcome to the new ShopAIP!


My order shows an incorrect shipping address. Is there a way to update it?

We can update the shipping address of the order for as long as it is not yet picked up by the carrier. To update the shipping address please send the details to


I placed the order by mistake, Can I still cancel it?

Orders can be canceled if it has not been shipped yet. To verify please send an email to our support email


Can I update the quantity of my order or add an item to my existing order?

Orders can still be modified if it has not gone out for shipping yet. To modify an order kindly send the request to


I wanted to get the item in a specific interval, How should I go about doing that?

We offer subscription purchases this way you can get the product in a specific interval depending on how you set up your subscription to do this click the product you wanted to drop down select Subscribe option and set up the interval based on the drop-down. Currently, we offer 30,60, and 90 days intervals.


I received the Product damaged what should I do?

We always make sure to send the product to you in perfect condition however cases like mishandling during shipment are beyond our control do not worry though as we always make sure that our customer is happy with our service and the product so if you encounter situations like this one just take a picture of the product base on how it arrives and send it to


Can I return the Item?

We have a 30 days return policy for complete details about our return guidelines please refer to our Return and Exchange Policy which you can view on our website.


 Do you offer free shipping?

Absolutely! We are proud to offer free shipping on orders over $99 (U.S. lower-48 only).

Please note that the $99 free shipping order minimum is determined before any applicable taxes, and after the addition of any coupons or discounts.


Do you offer international shipping?

We currently offer to ship to Canada and US only.

Historically, we’ve welcomed the opportunity to create loyal FullyHealthy customers around the world. Unfortunately, increased regulations regarding international food shipments post Covid-19, coupled with skyrocketing shipping costs no longer allow this to be a viable option. We sincerely apologize for the inconvenience and hope to reconsider our International shipping policies if/when market conditions improve.


How are your orders shipped?

For domestic shipping, we use both USPS and UPS. Typically, standard shipping is USPS unless otherwise requested. If you have a preference, please reach out to us at upon placing your order and we can try our best to meet your shipping needs. Note that orders are typically processed early the following business day so please let us know as quickly as you're able.

Additionally, all orders over $500 will require a signature for delivery.


Where can I find my tracking number?

 Upon placing your order, you will receive an order confirmation email. A second email is sent once the order is shipped which contains your tracking number and a link for easy tracking. I recommend "Flagging" this email so you can easily find it until your order has arrived! If you're having trouble finding your tracking email, please reach out to us at with your order number and we'd be more than happy to resend it!


When will my order ship?

FullyHealthy is an all-encompassing facility where your order is made by humans and shipped by humans! Typically, orders will be processed for shipment the following business day. For example, if you place an order on Friday, your order will not be processed until Monday morning.

FullyHealthy is open Monday-Friday, 8 AM-5 PM Mountain Standard Time. We are closed on National Holidays.

That said, if you have an urgent need for healthy snacks, just email us at and we'll always try to accommodate special requests if possible!