Standard Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened and unused.
To start a return
Contact us at support@fullyhealthy.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. (Please note: Return shipping is only covered in the event of damages and spoilage.)
Returns will need to be sent to the following address:
133 SE Salmon Street
Portland, OR 97214
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please send photos of damaged items to the support email listed above.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.